Networking Event September 2008

Cocktail Reception & Keynote address

Details
Tuesday 23 September 7:00pm
Checkers Resort & Conference Centre
331 Mona Vale Road, Terrey Hills

Tickets
$45 members / $60 guests

Speaker
Libby Dedman
Just Liberated Salons

Topic
A Liberated Life

RSVP
Friday 19 September

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Liberating Moments

What Liberates you in your life?

Libby Dedman was born and raised in Newcastle, she is a wife and mother to three and a formidable marketer and entrepreneurial business woman. Through determination, passion and energy Libby has developed her business from Just Libby - an owner operator hair salon which Libby opened when just 21 years of age to become "Just Liberated", which incorporates two award winning salons, and under the "Liberated Life" branding - business mentoring, business & personal development and education and networking.

Libby understands the challenges that face business owners and employees in today‟s market. and the communication skills required to achieve high levels of customer service, team cohesion, branding and business growth. During this presentation she will help you learn to understand your market and recognise your customers needs and illustrate how to create a culture of having fun whilst achieving results - this has been the key to her business success along with the understanding that you never stop learning!

"Secrets of small business owners exposed!" featured a chapter with Libby, and the magazine Wealth Creator magazine (May/June 2007) printed Libby‟s article on "Going the extra Mile" which discussed strategies to put customer service back into industry. Libby has written articles for trade magazines Hair Biz and iNSTYLE and is a sort after Key note speaker on staff and customer motivation/ retention and marketing.

Speaker Profile

Libby Dedman

Looking back over my past 30 years of working life I have identified three main philosophies that seem to keep repeating themselves. They are:

If you love what you do keep doing it and get better at it
If you don't like what you are doing, stop it quickly and find someone else who can do it properly
In the absence of a plan go with your instincts

Expanding on loving what you do, I left school at 16 and started a hairdressing apprenticeship and was awarded honours for my certificate in hairdressing. This was my first taste of success and I really liked it. At 21 I purchased my first salon. Today, my salons have been awarded numerous awards including the 2007 State Small Business Awards, 2007 National Small Business Awards, the 2006 Global Salon Business Award, which recognises entrepreneurial business excellence and achievement from across 22 countries & recently the 2008 Global Salon Business Award that was awarded in Hollywood in June this year.