Networking Event October 2008

Cocktail Reception & Keynote address
Proudly Presented by Century 21 Cordeau Marshall

Details Tuesday 28 October 7:00pm Checkers Resort & Conference Centre 331 Mona Vale Road, Terrey Hills Tickets $45 members / $60 guests Speaker Peter Capp Topic Excelling at Sales and Customer Service RSVP Friday 24 October  Book via Paypal, Direct Debit or cheque Book via credit card

The Secrets to Increasing Sales  "Most sales people tell not sell" says Peter - this keynote presentation will assist you and your staff in making this vital change that will help you get the edge on your competitors. You will also learn to avoid the mistake of only speaking about the features of your business products and services by underatanding the technique of turning these features into customer benefits.  Building rapport and identifying the different personality styles are the keys in closing a sale and Peter will explain the "how" of building rapport, and the "result" expected, and will give examples of the personality styles we will encounter in selling. Key highlights include: Recognizing different customer segments and their characteristics Marketing and promoting your business, including the pitfalls of short term marketing  Key selling tips to give a 100% chance of winning the business Come and join us for a presentation that  will engage, educate and motivate you with the insight that 20 years of sales and marketing hands-on experience and presentations provides. Don't miss this valuable presentation rich with tips that you can incorporate into your business immediately,

Speaker Profile

Peter Capp

Peter has been conducting Selling and Marketing Seminars and Workshops for over 20 years in a variety of industries.

In February 2000 he established Peter Capp and Associates Pty Ltd (P.C.A.) and since its inception, PCA has presented to over 35,000 small to medium size businesses throughout Australia and New Zealand.

Prior to starting his business, Peter had 18 years in the financial services industry, where he held senior positions at Westpac, Colonial and Merrill Lynch. During his time at these institutions, Peter was responsible for running the financial planning divisions, where one of his roles was training and development of his employees.

Here's what people are saying about Peter:

Peter has been conducting selling and presentation skills seminars throughout Australia, to small to medium size business clients' of ours for 7 years. Our clients have reported their sales have increased as a result of Peter's wisdom. I have not seen a presenter with such high energy as Peter, who engages his audiences whilst being most informative with his various seminars 
Colin Links, Customer Relationship Manager, Cumberland and Courier Newspaper Group

Peter has conducted selling and relationship building seminars and workshops for our group throughout Australia for many years. He is energetic, practical and has a no-nonsense approach. There is no doubt Peter's work has increased sales.
Nathan Kerr, National Manager Mortgage Innovation, Commonwealth Bank of Australia

Peter has a great ability to get clear and meaningful messages across to his audience. He always has vibrant sessions with valuable take-away actions for all participants. Peter is stimulating, interesting, professional and his information is always useful and well prepared
Terry Williams, Head of Retail Sales, Vanguard Investments

Sponsor Profile

Century 21 Cordeau Marshall

Century 21 Cordeau Marshall Group is a very successful agency selling more houses in Sydney's Upper North Shore than any other group. It has been formally acknowledged as the No. 1 agency in NSW and No 3 Nationally for Century21 Australia. Focusing on the Ku-ring-gai municipality, Cordeau Marshall has four strong award winning offices, each strategically located across the municipality ensuring each segment of its target market is serviced by an area specialist in sales and property management. Please visit www.c21marshall.com.au or phone 9498 2388.